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Prior and Retro Authorization Services

Efficient management of prior and retro authorizations is critical for healthcare providers to ensure timely care for patients while maximizing reimbursement and maintaining compliance with payer requirements. Our Prior and Retro Authorization Services streamline the authorization process, reduce administrative burden, and minimize claim denials.

Our Services Include:

1. Prior Authorization Management
We handle the end-to-end process for obtaining pre-approvals from payers before services are rendered, ensuring patients receive the care they need without delays.

  • Submission of prior authorization requests for procedures, medications, and services

  • Verification of patient eligibility and coverage

  • Follow-up with payers to expedite approvals

  • Documentation and tracking of all prior authorization activities

2. Retro Authorization Support
For services provided without prior approval, we assist in obtaining retroactive authorizations to help secure reimbursement and minimize financial loss.

  • Review of claims requiring retroactive authorization

  • Coordination with payers for post-service approvals

  • Appeals support for retro authorization denials

  • Documentation to support compliance and audit readiness

3. Payer and Regulatory Compliance
We ensure that all prior and retro authorization processes comply with payer guidelines, state regulations, and internal organizational policies.

  • Monitoring of payer-specific authorization requirements

  • Verification of clinical documentation to meet medical necessity criteria

  • Guidance on regulatory requirements and timely submission standards

4. Reporting and Insights
We provide detailed reporting to monitor authorization trends, approval rates, and areas for process improvement.

  • Analytics on prior and retro authorization success rates

  • Identification of bottlenecks and opportunities for workflow optimization

  • Recommendations to reduce denials and streamline approvals


Why Choose Our Services?

  • Efficiency: Faster approvals to ensure patient care is not delayed

  • Accuracy: Proper submission to minimize denials and rework

  • Compliance: Adherence to payer and regulatory requirements

  • Support: Full management of the authorization process, reducing administrative burden

With our Prior and Retro Authorization Services, healthcare providers can focus on delivering quality patient care while ensuring optimal revenue recovery and regulatory compliance.